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post UK Government IT incompetence: fco.gov.uk I'm sad to report another far from satisfying experience, this time with hmcourts-service.gov.uk
I tried to make a simple form submission on the site and received a message along the lines of "We cannot accept your submission at this time: Please try again later". So try again later I did - several times.
Patience exhausted I fired an email off to their customer support team only to receive this exasperating response:
Thank you for your... punctuation is treated by our system as illegal characters, including £ and & signs.
Can you confirm which internet browser you are using as the site is only compatible with Internet Explorer at the moment. If you're using another browser you may have
was quite a different response.Dear Mr Ferguson Thank you for your feedback. Our site is not Sweden specific but world-wide. In order to be able to provide support to as many systems, PCs and means of entry to our on-line application process... it is restricted, it is permissable, on the printed version of a completed application form, to hand-write any additional information/make corrections that you wish.We have passed your comments onto our technical support team for inclusion - if possible - in our... characters in any language. If your technical department have told you otherwise they aren't very skilled. Thanks.Now whoever is sitting on the support desk wants to argue.It does to us here as our business language is English, and the only
mean custom localisation code.My Score: 3/54. Eval versions of the latest edition(s) of our
software are always available for download from the company
website.No. This has long been a frustration of mine. Your customer
support account allows you... to
support.interwoven.com, login and file your issue. As a developer
you could customise the TeamSite GUI and add a link to the support
site which would satisfy this requirement. From my perspective I
wouldn't want end users raising support issues to the vendor...
answered the meme drawing upon his experience as RedDot CMS
developer. I'm unable to work out from Adrian's site whether he has
any connections with RedDot or whether his point of view is an
independent one but the post inspired me to give some feedback
dropping support between versions of their product. This simply
isn't on. If you have previously supported IE6, have not informed
your user base that you are dropping IE6 support then you should be
committed to support until such time that you've communicated to
your customer your EOL plan. If you've never supported IE6 or are
some gimmicky web 2.0 site then I guess it is your call.Now for #3. We've seen a series of sites recently such as I dropped IE6, IE6 Update, IE6...: the CTO isn't going to approve
browser upgrades on the basis that it makes your job easier. The
information out there right now is scant, and presenting a protest
web site URL to your CTO would make you look a bit silly to say the
for Umbraco but this constrains any client side script to within the data type and makes it difficult for form fields to interact with one another.I’d like to post the complete FormAPI reference here, but it sits on a password protected customer support site
about the "future"
by an organisation whose corporate website and developer support site
fail to implement some very basic web standards and best practices.
Validating your pages against your declared DTD, Providing RSS
Feeds and SEO friendly URLs are just a few extremely basic items
that a leading ECM vendor should take the time to implement. Oh,
and you can't search the developer site for key TeamSite
terminology like DCR, XML and TPL because they are too short.
They've been aware of this for years and it never changes.What I learned:A few quick bullet points:
TeamSite 7 and
LiveSite 7 to ship this year - focus will be on more IDOL
integration.LiveSite runtime available for .net platform.Autonomy pledged continued support for all
My Umbraco map/place dataype that I've blogged about previously is available for download here. The datatype is distributed as an Umbraco package.Note: This is an Umbraco v4 datatype only. I may update it to support version 3 if there is the demand. Important: You will need a Google maps API key to use this datatype. The key can be obtained from this site and needs to be placed in the configuration file /umbraco/plugins/FergusonMoriyama/place/place.config.There are a couple of known issues... notice the datatype renders a link to my site - only visible in canvas or the Umbraco GUI not on the front end of your published site. I've thought long and hard about this, and I figure that If you can't live with the credit link you can make a donation
I've released a new version of my Google maps datatype for
Umbraco. The new package and the documentation are available from
project page.Here is a summary of the new features and enhancements:Added a clear button to remove a stored location.Moved all CSS from user control to external CSS file to allow
user to alter map appearance.Added support for default map locations on a per domain
basis.GUI based configuration of datatype, no need to edit XML config
files any... be reported in the package
Bug report forum.Over the next few weeks I'll blog more on displaying maps on the
front end of your web site and share a little more information on
calculating the distance between stored points.
and create our own customer facing forms.
Using MVC we have a model that is effectively a POCO so we just wrote the glue that stuffs the POCO into a Contour record.
All you have to do is create a Contour form with field names that match your POCO... traffic site.
So finally, the full code snippet.
public void RegisterPocoInContour(Guid formGuid, int nodeId, string ip, object poco)
var recordStorage = new RecordStorage();
var formStorage = new FormStorage();
CMS doesn't suffer from any of the following
leave a link to it in my comments, I'd love to evaluate it.So, in no particular order:I want to access your CMS with my browser but I can't because I
use Firefox and you only support IE.I want to roll... of my new page is
/index.php/news/12042984626492732?ver=8.0&this=sucksI want to assemble a list of all recent news items in the CMS,
this is half a day of development.My site relies heavily on user generated content. I need to set
up a cron job in order to get this user generated content back into
your CMS.You believe that "your way" of versioning content is better
than SVN/Git/Sourcesafe.Your support engineer just provided a configuration setting to
fix an issues. When I ask where